SKOOLKICK SHIPPING GUIDE
We are pleased to offer complimentary standard international shipping for orders exceeding $40 USD, excluding gift card purchases. This offer applies to a wide range of countries.
For comprehensive details regarding shipping rates and destinations, kindly consult the shipping table provided below.
Order Processing Information:
The standard processing time for orders is typically between 2 to 4 business days. Please be aware that this timeframe may vary due to factors such as individual item availability, seasonal fluctuations, national holidays, and other unforeseen circumstances.
We appreciate your understanding and patience.
Shipping Details:
We have successfully restored our pre-pandemic delivery timelines to most countries. For precise shipping estimates tailored to your country, kindly consult the timetable outlined below.
For orders falling below the complimentary shipping threshold, applicable shipping charges will be determined and presented during the checkout process.
Tax, Customs, and Duty Policy:
For shipments to certain countries, Value Added Tax (VAT), additional taxes, customs duties, and/or fees may be levied by the destination country. In compliance with relevant government regulations, we may collect VAT at the point of checkout, contingent upon your location.
Please note that customs clearance procedures can occasionally lead to delays, impacting our initial delivery estimates.
Skoolkick.com bears no responsibility for packages that are detained, destroyed, or returned by government or customs authorities. We are not obligated to notify customers of these agencies' actions. Should your order be returned to us due to the reasons stated above, a returned shipping fee will be applied prior to reshipment or refund issuance. We strongly recommend consulting with your country's customs office to understand their procedures and any potential charges.
To summarize, taxes and duties may be collected at checkout depending on your destination country. Importantly, no additional charges will be imposed upon receipt of your package in such cases.
Return and Refund Policy:
We regret to hear that your recent purchase from SkoolKick did not meet your expectations. Our goal is to ensure your satisfaction with every experience you have with us. Please reach out to us at care@commonchair.com within 30 days of receiving your order. Kindly include your order number, the product name(s), and the reason for your dissatisfaction.
Please note the following terms and conditions regarding returns and refunds:
- Original shipping charges and processing fees are non-refundable.
- We do not offer product exchanges.
- Customers are responsible for all return shipping fees.
- A restocking fee may be applied to all returned orders at our discretion.
Should your order be returned to us due to an incorrect shipping address, failure to claim the package, or any other oversight or negligence on your part, an additional shipping fee will be charged before the order is resent or refunded.
Please be advised that Skoolkick accepts returns only for products purchased directly from our official website at www.skoolkick.com.
We appreciate your understanding and cooperation.
Refund Processing Timeframe:
Upon returning your package, please anticipate receiving your refund within a maximum period of four weeks. However, in most instances, refunds are processed more promptly. This timeframe encompasses:
- Transit time for the returned package to reach us from the shipper: 5 to 10 business days.
- Processing time for us to inspect and process your return upon receipt: 3 to 5 business days.
- Bank processing time for the refund to reflect in your account: 5 to 10 business days.
We appreciate your patience and understanding throughout this process.
